Information about the website owner
SILMISA MAQUINARIA, S.L. with the registered address at POL. IND. LA MARJAL II, C/ LLEBEIG, 27, 03430 ONIL (ALICANTE), SPAIN, and communications email address administracion@silmisa.com.
Entity responsible for data protection (Data controller)
The website owner is responsible for the personal data that are collected by the browsing and use of this website, in accordance with the requirements established by REGULATION (EU) 2016/679 regarding personal data protection, as well pursuant to Act 34/2002 of 11 July, governing information society and electronic commerce services (LSSI-CE) .
By using this website, we understand that you have read and understood the information provided in relation to the processing of your personal data.
Data protection policy
The data controller applies the principle of active responsibility in personal data processing, with constant updating and promoting the continuous improvement of the data protection system, in accordance with the applicable legal requirements, guaranteeing in all cases:
- respect for the freedom and fundamental rights of individuals;
- that the data are processed in a lawful, fair and transparent manner;
- that the data processed are accurate, appropriate, relevant and limited in relation to the purposes for which they are collected;
- that the purposes for which they are collected are explicit and legitimate, and they are not processed in a way that is incompatible with those purposes.
The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, their rights, as well as all the necessary legal information established by current regulations.
Collected data, purpose and legality
The processed personal data are those provided by users via the forms available on this website and are the minimum required to be able to:
- send you information about our products/services;
- deal with queries;
- process orders, as well as prepare the corresponding invoices, provide information about the status of orders, deal with complaints and any other issue derived from the provision of the service carried out on this website.
These purposes are based on legal principles of data processing contained in current regulations: for the performance of a contract or provision of a service to users, in order to comply with legal obligations, for legitimate interest, and with users’ consent.
Website forms
The personal data collected via the contact form online contact form are used to answer any query that the user may make by means of the form.
The purpose of the personal data collected on the order forms is to process the necessary data, to be able to manage your orders properly.
The data processing is legitimated by the consent that you give us by expressly agreeing to the conditions of the processing of which you have been informed by this privacy policy.
Data recipients
The personal data obtained via the web forms are recorded and stored on electronic media controlled and supervised by the data controller.
Your personal data will not be disclosed to third parties, except when necessary due to a legal obligation or, in order to ensure the proper provision of the service or performance of the contract, it is necessary to disclose your data to third parties for the purpose of making a payment (payment gateways), as well as manage deliveries of products (transport companies). This disclosure will be justified by the needs of the service. For payments made through other payment gateways, we advise the user to read the privacy policy so they may understand how their personal information is handled, for example:
Redsys Servicios de Procesamiento, S.L. (Redys), with the registered office in Madrid (Spain), C/ Francisco Sancha, 12, and holder of company identification code (CIF) number B-85955367, which fully complies with current legislation on the protection of personal data and with the confidentiality commitments inherent to its activity. Redsys has adopted the necessary technical measures to maintain the required level of security. Its privacy policy is available at http://www.redsys.es/legal/20200224_política_de_privacidad.pdf
PayPal (Europe) S.à.r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118 349), whose privacy policy establishes the appropriate security measures for the proper processing of users’ personal data. Its privacy policy is available at https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1 https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1
For cases in which the disclosure of data to third parties is not covered by the legal bases established in the previous section, data will only be disclosed to other recipients if the user has given their express consent.
Strict criteria are maintained for the selection of data processors and the contractual commitment with each one of them to obey and enforce compliance with the obligations established for data protection matters.
In the event of international data transfers SILMISA MAQUINARIA, S.L. shall ensure that the transfer of your personal data is carried out in accordance with the applicable privacy laws and, in particular, that the necessary contractual, technical and organisational measures, such as the standard contractual clauses approved by the European Commission, are applied.
You may obtain further information about how our organisation processes personal data by sending a request to:administracion@silmisa.com or accessing the following link: https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=19741
Technical and organisational measures for data protection
The supports have the necessary technical and organisational measures to guarantee the confidentiality and conservation of the personal data obtained via the website.
Personal data collected from the web are processed through HTTP (Hypertext Transfer Protocol) with a valid and secure SSL certificate.
The staff involved in data processing operations: access, editing, deletion, etc. are qualified and committed to this data protection policy.
Conservation of the data
The personal data obtained via the contact form will be conserved for the time necessary to respond to the request/query made.
Personal data obtained via the order form will be kept for as long as there is a contractual and/or commercial relationship with you, or as long as you do not exercise your right to request the deletion, cancellation and/or limitation of the processing of your data.
Once the contractual relationship has expired, we will keep the information duly blocked, without making any use of it, during the legal limitation period in case it is necessary for the exercise or defence of claims or there is a possibility of some kind of judicial, legal or contractual liability from its processing, which must be attended to and for which its recovery is necessary.
In the event that you have expressly agreed to receive commercial information, we will keep your contact data until you notify us of your decision to cancel these commercial mailings.
Data Protection Delegate
The data protection delegate is SYMTRA CONSULTORES Y FORMACION SLU. You may contact the delegate at dpd@solucionlopd.net.
The Data Protection Delegate is responsible for ensuring compliance with data protection regulations, in order to resolve queries regarding the privacy policy and ask questions about personal data processing. Likewise, you must contact them to make complaints regarding the processing of personal data, as well as for exercising the recognised rights of data subjects in respect to their personal data.
Information about the existence of automated decisions (including profiling)
We do not normally make automated decisions but, if we ever do, we will make it clear that this type of decision is being adopted. However, SILMISA MAQUINARIA, S.L. has several sections dedicated to the personalisation of services, so as to show personalised advertising when users access its website and for also sending personalised communications.
SILMISA MAQUINARIA, S.L. acknowledges the possibility of profiling in order to improve the range of products offered or to personalise the sending of commercial offers or to provide the customer with a more personalised treatment.
Opposition to processing the data for advertising purposes
If you gave your consent to the use of your data for advertising purposes but you no longer wish to receive advertisements, you may revoke your consent at any time by sending an email to the data controller at administracion@silmisa.com.
Changes in the Privacy Policy
We may change the information contained in this Privacy and Cookies Policy whenever we deem it appropriate. In the event of doing so, we will notify you using different channels via the Platform (for example, by way of a banner, pop-up or push notification), or we will even notify you by email sent to your address when the change in question has a significant effect on your privacy, so that you may review the changes, assess them and, if appropriate, oppose or unsubscribe to any service or functionality. In any case, we suggest that you review this Privacy and Cookie Policy from time to time, in case there are any minor changes or we make any interactive improvements.
LEGAL DISCLAIMER
Intellectual and industrial property
The design of the portal and its source codes, as well as the logos, trademarks and other distinctive signs that appear on it belong to (SILMISA MAQUINARIA, S.L.) and are protected by the corresponding intellectual and industrial property rights.
Responsibility for the contents
SILMISA MAQUINARIA, S.L. is not responsible for the legality of other third-party websites from which the portal can be accessed. Neither is it responsible for the legality of other third-party websites, which may be linked to this portal.
SILMISA MAQUINARIA, S.L. will not be responsible for the use that third parties make of the information published on the portal, nor for the damages suffered or financial losses that, directly or indirectly, cause or may cause financial, material or data damages, as the result of using this information.
Reproduction of contents
In accordance with the provisions of the Intellectual Property Act, it is strictly prohibited to reproduce, distribute and publicly communicate all or part of the contents of this website for commercial purposes, in any medium and by any technical means, without the authorisation of SILMISA MAQUINARIA, S.L.
Applicable law
SILMISA MAQUINARIA, S.L. reserves the right to take any civil or criminal action it deems necessary due to the improper use of the website and contents, or for the breach of these conditions.
The relationship between the user and SILMISA MAQUINARIA, S.L. will be governed by the regulations in force and applicable in national territory. If any controversy arises in relation to the interpretation and/or application of these conditions, the parties will submit the conflicts to the ordinary jurisdiction, submitting to the Judges and Courts that correspond according to Law.
Likewise, we inform you that there is an out-of-court dispute resolution procedure available free of charge and accessible to all citizens, which is the European Union’s online dispute resolution platform, accessible via the following link:https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.
Cookies
In the event that cookie technology is used on the website, there is a specific section that informs you of its existence, as well as its use policy. Please consult the ‘cookie policy’ section.
Otherwise, browsing technology is not used.
Personal data of minors
This website is not addressed to children under age. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete it as soon as possible.
Exercise of data protection rights
In accordance with the rights granted by current legislation on personal data protection, the user may exercise their rights to request access, rectification, limitation of processing, deletion, portability and opposition to the processing of their data by sending their request in writing to the postal address indicated or to the following email address: administracion@silmisa.com.
To exercise your rights you must identify yourself by showing your ID card.
For any claim you may write to the aforementioned email address. You can also contact the Spanish Data Protection Agency: www.aepd.es.
